Patient Info

In accordance with Texas SB 425 Emergency Care of Floresville is required to post the following:

Guidelines set by the state of Texas mandate that insurance carriers are required to pay in-network benefits to members receiving emergency medical treatment. It is Texas law that your insurance provider pay for your emergency room treatment, even if the provider typically classifies the facility as “out-of-network.” You are empowered by Texas state law to use the prudent layperson standard when deciding if you are having a medical emergency.

Your insurance provider is required to reimburse you for emergency treatment. If your insurance company is refusing to reimburse you for your emergency room visit, you may file an official complaint with the Texas Department of Insurance. For additional info about the Texas Department of Insurance go to https://tdi.texas.gov/.

Senate Bill 425

  • Emergency Care of Floresville is an emergency room.
  • Emergency Care of Floresville charges rates comparable to a Hospital emergency department, including a facility fee.
  • The physician may bill separately from the facility.
  • Emergency Care of Floresville and facility-based physicians is not a participating provider in an individual’s health plan network.

For more information about Senate Bill 425, click here.

No Balanced Billing

You will not be balanced billed for your emergency medical treatment received at our facility. “Balance billing” is the difference between the billed charges and what your commercial health insurance plan allows. Your commercial health insurance plan will determine if you will be required to pay any deductible, coinsurance, and/ or copay amounts.

“Commercial health insurance plans” are healthcare policies that are not administered by the government. Your commercial health insurance plan will be billed if all applicable consents and forms are signed.

Still Have Questions?

From the beginning of your visit to the end of the claims process, we are here to help. Call us anytime 24/7 at 830-393-3133 with any questions you may have. You may also email: admin@floresvillehealth.com.

Unfortunately no medical advice may be given over the phone/email. Please call 911 if you have an Emergency or go to your nearest Emergency Room.